Refund policy

REFUND POLICY We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. Eligibility To be eligible for a return, your item must be in the same condition that you received it — unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase. To start a return, contact us at support@honesthealthandskincare.com. If your return is accepted, we'll send you a return shipping label along with instructions on how and where to send your package. Items sent back without first requesting a return will not be accepted. Return address: 2253 Brighton Pl, Harvey, LA 70058, United States Damages and Issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or incorrect so we can make it right. Exceptions / Non-Returnable Items For hygiene and safety reasons, the following items cannot be returned: Opened skincare, beauty, or personal care products Perishable goods (food, flowers, plants) Custom or personalized products Hazardous materials, flammable liquids, or gases Sale items and gift cards Unopened personal care and skincare items in original, sealed packaging may be returned within 30 days. Exchanges The fastest way to get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. European Union — 14-Day Cooling Off Period If your order is shipped into the European Union, you have the right to cancel or return it within 14 days for any reason. The item must be unused, with tags, and in its original packaging, along with proof of purchase. Refunds Once we receive and inspect your return, we'll notify you of the approval status. If approved, your refund will be processed to your original payment method within 5-7 business days. Please allow additional time for your bank or credit card company to post the refund. If more than 15 business days have passed since approval, contact us at support@honesthealthandskincare.com. Ready to paste it in when you are! Want me to navigate you to the Refund Policy page?